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Frequently Asked Questions

How do I buy a ticket?

There is an easily accessible ‘BOOK NOW’ button on the website homepage. Click this button to link to the E-ticketing system. 

Can I buy a ticket on the gate?

General admission tickets are available for purchase on the gate however tickets are available online at a discounted rate until Sunday 10th September, after which gate prices will be charged. Booking in advance is advised. Grandstand seats  can be purchased on event from the Organiser's Office (subject to availability).

Is it possible to gain a refund if I can no longer make it to the event?

No duplicate tickets can be issued or refunds made in respect of any lost, forgotten, unused or surplus tickets or badges. Please see our ticket information page for more details.

Do you accept credit cards?

Tickets can be purchased by credit or debit card on the gate. There is also an ATM machine on site.

Is seating available?

Covered seating in the grandstand is available from the box office, which can be found via the 'BOOK NOW' button on our homepage.

What should I wear?

Please dress appropriately for the conditions, but wear what you are most comfortable in. It is advised that if the weather has been wet, to wear wellington boots or a similar form of waterproof shoe as the course is walked on by up to 70,000 people and therefore can become muddy. Sufferers of hay fever and horse allergies are advised to remember their antihistamines or other relevant medications. 

Can I bring my own drink and food?

You are welcome to bring a picnic to enjoy at the event, however you are restricted from taking your food into the Marlborough Pavilion. There are rubbish disposal facilities located all around the grounds, so please do use these when you are finished with your picnics so that litter is kept to a minimum.

What time can I arrive at the event?

The gates open at 7am each day.

Will I be able to park at the event?

Extensive onsite parking is available in the public car parks as well as disabled parking facilities for holders of official blue disabled passes. There is a parking fee for all vehicles at the event and you can purchase the car pass in advance, however they are also available on the entrance to the event. There is a short walk from the car park to the heart of the event, but there will also be a shuttle buggy service available.  

Several entrances to the event site are available in order to ease traffic flow and limit queues, however delays can occur during peak times so leave plenty of time for your journey.  Directional signage to the event will be displayed on all major roads approaching Blenheim Palace. 

Is the event wheelchair accessible?

There is limited disabled parking available; it is provided in the ‘forward parking’ area for holders of official blue disabled car passes. We provide a complimentary carer’s pass for registered carers but there are admission charges for disabled visitors. Disabled toilets are located near the disabled parking areas as well as near the Marlborough Arena and other major facilities.

Can I bring my children?

Children 12 years of age and under can enter the event for free when accompanied by an adult.

Grandstand seats should be booked for all children over 2 years of age who require a seat to observe the dressage and show jumping.

Can I bring my dog?

Dogs are welcome so long as they are kept on a lead at all times, and that owners clean up any mess made. Dogs are not permitted within the grandstands or the Marlborough Pavilion however they are welcome within the Marlborough Pavilion garden area. Dogs must not be left in cars.

Is there anywhere I can stay overnight?

If you have not purchased a campsite pass, there are numerous options available in the area. Please visit our 'where to stay' webpage to find details of local accomodation.

Are there any shops?

The shopping village at Blenheim has over 200 outlets selling a wide and interesting variety of high quality products and services. The shop and drop facility means that you do not have to carry heavy bags around all day! Click here for more information.

Will I be able to smoke at the event?

You may smoke at the event, however smoking is not permitted within tented areas of the venue or within the grandstand.

Will there be baby changing facilities?

 Baby changing facilities are located around the event site within our disabled toilets. These are in all keys areas so you should never be too far away from one when needed.